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The future of B2B telecoms? Buy as a bundle

With telecoms encompassing telephone systems, internet connectivity, cell phones and more, finding the best solution for your business can be a minefield. You want to ensure you fulfil the needs of your organization (whether this be in terms of your capacity, desired speed or whether you need to connect multiple sites) while still ensuring you get the best price. As a result, it has become quite common for many B2B and B2C companies to have different service providers for different areas of their telecoms. However, switching to bundled telecoms from one supplier could be a better solution.

Bundled telecoms has been gaining popularity in recent years, particularly in standard households. As data from CCS Insight predicts, 79% of households in the UK will have signed-up for a multi-pay service bundle by the end of 2019. This will include two or more services, such as telephone, broadband, pay-TV and mobile. The main reason for this? Simple convenience.

As CSS Insight explains, higher demand for telecoms bundles also results in more affordable solutions, with providers expanding their portfolios to offer affordable all-encompassing packages to customers. This is an attractive prospect for both businesses and consumers, and B2B companies should be taking advantage of bundled telecoms solutions for the same reason as your standard household.

Let’s examine why the future of B2B telecoms is buying as a bundle…

It’s more cost-effective

The demand for bundled services makes further consolidation of the telecoms market more common, increasing competition between carriers. This will lead to affordable prices being offered for telecoms bundles, meaning you can get a better deal if you choose one that fulfils your business’s various needs.

You will have a single SLA

A Service Level Agreement (SLA) is a commitment between a service provider and a client. This is their agreement that a client’s services will be delivered to a particular standard, often in regards to quality, performance and expected downtime. If you have a single SLA from one provider, this offers increased reliability and consistency across your business’s telecoms services.

You will receive better support

By having one point of contact, you can build a better relationship with your provider, making it easier to troubleshoot any issues if and when they arise. Having one supplier for all of your telecoms services will also make finding the support you need as quick as possible, minimising downtime.

It offers better security

Having one service provider will help you to ensure you have better control over your entire network, enabling it to be better protected against cyber-attacks and other threats against your company. With the average cost of a data breach being expected to rise to $150 million in 2020, protecting customers’ personal information is becoming increasingly vital.

Though bundled telecoms can provide many benefits to both businesses and consumers, you should make sure you purchase a package that can fulfil your organization’s needs. If you choose the wrong one just to get a cheaper price, this will affect all of your telecoms services, which could cause you to lose business. Request a quote from TelcoCompare today and we’ll help you find the best solution for your business telecoms!

May 22, 2019