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Get your telecommunications fighting fit for the New Year

The New Year is often the perfect time for an evaluation of current processes and systems, particularly when It comes to your business telecoms. This audit is an excellent opportunity to determine the areas that require improvement and those that could potentially save you money.

Whether you are considering an office move or require upgraded systems to cope with an expanding business, telecoms are a primary system to assess. Some important questions to ask yourself include:

  • Does the service still meet the requirements of your organisation?
  • Have you compared costs to other suppliers?
  • Does excessive downtime or issues affect current productivity levels?

To ensure you are getting the best deals and features for your company, reviewing your current service is essential. Take a look at some of the top things to consider before migrating or upgrading your current telecoms package:

Cost

You may have chosen your current supplier as you received a great opening offer when you started using them. However, the rising costs of auto-renewals and upgrades in technology may have seen this charge slowly creep up. It can be easy to fall foul of sticking with the same provider due to the perceived hassle of switching. However, you could be paying the price for not researching further.

To get a better deal for your budget, looking at your options is critical. There are a number of products available from both large and small telecom providers that can support your business needs.

Improving productivity

Unexpected downtime and slow internet speeds are just a few of the top issues to affect productivity levels in any business. If your current system is starting to have a negative impact on your bottom-line, then it is time to consider an upgrade.

Checking internet speed, reliability and remote accessibility to the network are just some of the main areas that can boost your business efficiency.

Expanding your business

As your company grows, naturally the systems and processes expand with it. Telecoms is an area that can easily develop with your company requirements. However, this won’t be the case if your current provider suggests price hikes for services, or they simply cannot supply suitable products for your needs. Looking around and comparing other services is a great way to get a better cost and connectivity options.

Customer service

Your business needs to know that if there are any issues, these will be resolved immediately. Some suppliers are good at solving problems, while others lag behind. The question to ask is, are you getting the help and support you need from your current provider?

With all telecoms providers you will receive a service-level agreement (SLA). However, a company should go beyond this agreement to ensure you are happy with the product. Research different providers and compare reviews to get the best option available for your requirements.

Switching suppliers or upgrading current services doesn’t have to be a complicated task. If you’re ready to upgrade your telecoms systems, find the best deals with TelcoCompare and get a free quote today.

February 12, 2019