VOIP telephony (or Voice Over Internet Protocol) has been available for almost 20 years. However picking the right supplier is still just as important. We compare suppliers to get you the best rate while not compromising on quality service. All our accredited suppliers must pass a rigorous qualification process to ensure a great experience for you.
Business VOIP services give you loads of extra features vs. traditional telephony. It means you can be more flexibly in the way you work, give a better customer experience and do all this at a lower cost! Here are some of the best VOIP features
VOIP phones arrive ready to use, all you need to do is plug them in and start making phone calls! This means you can use them when traveling to help control costs.
If you don’t have space for a handset, you can also access VOIP via an app. This gives you all the functionality, of a desktop phone, but with none of the hardware. This can make deployments even cheaper and mean you can get set up no time.
Sometimes you need to separate out sales calls from service, divert calls to another office or help customers in the office most local to them. Intelligent call routing is all done in the cloud. This means you can provide the best possible service everyone!
Routing calls in the cloud means you can divert them anywhere. That can be to another office, a disaster recovery site or even a cell phone. If you need to set up in a new location, the whole office can be moved to a VOIP desktop client and relocated or work from home.
Travelling sales people or directors, mobile technical teams and field engineers are just some of the teams that can make sure they are always available with divert to mobile. Divert to mobile allows teams to function better and ensure calls are always answered.